Contacting WPT Global

Contact

Our dedicated customer support representatives are ready to assist with any questions you may have. Please send your inquiries via email to [email protected]. We will promptly review your inquiry.

Complaints

At WPT Global, we strive to ensure that all players have a positive experience. However, if you are dissatisfied with the quality of our products or services and wish to submit a complaint, please email us at [email protected].

To expedite the resolution of your complaint, it should include clear information about your identity and all relevant details of the case. Our dedicated team will make every effort to promptly address the reported issue.

FAQ

Can I play in the US?

Can I play in the US? WPT Global does not currently provide services to US players.

How many decks are used in poker?

how many decks are used in poker? In most popular poker variants, such as Texas Hold’em and Omaha, a standard deck of 52 playing cards is used. Each deck contains four suits (hearts, diamonds, clubs, and spades) and consists of 13 ranks (Ace, 2 through 10, and the face cards: Jack, Queen, and King). However, it’s important to note that the number of decks used in poker can vary depending on the specific game or variation being played.

How does account verification work?

How does account verification work? WPT Global reserves the right to request documents to verify the identity of players and prevent problem or fraudulent activity. The types of documents required are: proof of identity (ID card, passport, driver’s license), proof of address (utility bills or bank statements not more than three months old) and proof of deposit (cards or e-wallet). When requested, players must provide full, clear, color photos or screenshots of verification documents.

Is it safe to play on WPT Global?

Is it safe to play on WPT Global? WPT Global is licenced in Curaçao by Gaming Services Provider N.V. and its RNG (random number generator) is independently certified by Gaming Laboratories International (GLI).

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